Senior Product Specialist, Platform OA
Full-time
Zalo Platform is on a mission to build a dynamic ecosystem that fosters connection and value exchange, creating meaningful benefits for both users and businesses. As a Senior Product Specialist, you will own the lifecycle of the Zalo Official Account (OA) product suite. You will bridge the gap between businesses (Business owners and OA Admins) and millions of Zalo users, streamlining how organizations verify their identity, manage their presence on Zalo, and how users interact with these entities securely and effectively.
🤖 What you will do
- Product Development: Lead the end-to-end process of building and launching innovative products, from ideation, design, and development to deployment.
- Project Management: Collaborate with cross-functional teams (Engineering, Design, Business, Legal, Operations, and Finance) to ensure the timely delivery of products and features.
- Research & Analysis: Gather and analyze user insights, market trends, and business needs to shape product strategies that align with Zalo’s mission and industry standards.
- Measurement & Optimization: Defined and analyzed product performance metrics; leveraged data-driven decisions to optimize product quality.
- Trend Adaptation: Stay updated on the latest market trends, user demands, and business directions to adapt and refine product strategies accordingly.
👾 What you will need
- At least 3 years in product management, with a strong preference for B2B SaaS, Marketing, or Two-Sided Platform experience.
- Strong background in UI/UX, user analysis, and a deep understanding of consumer behavior and business growth strategies.
- Solid knowledge of the tech industry, digital platforms, and user experience. Experience working with technical teams is a plus.
- Strong data analysis, critical thinking, and problem-solving skills.
- Strong communication and collaboration skills.
- Proactive, creative, eager to learn, and ready to thrive in a fast-evolving landscape.
