Product Specialist (Extension Hub), Zalo OA
We are seeking innovative companions for the role of Product Specialist. This role will be among the enthusiasts of Zalo Official Account – a B2B2C communication platform on Zalo. The ideal candidate would have a solid skill set in product development, a data-driven mindset, and a can-do attitude to perform multiple tasks.
The opportunity is not only for experienced Product guys but also open for BAs/Developers who thirst for challenging yet rewarding achievements and ready to shift their careers to Product roles.
As a Product Specialist for the OA Extensions Hub, you will be responsible for building an integration platform for Extension Developers and creating a growth market plan to deliver extensions to the businesses (OAs) that need them.
🤖 What you will do
- Responsible for implementing, expanding, and managing an Integration System that allows third-party developers to easily and quickly bring their ideas to solve Business pain points;
- Ability to connect, establish partnerships, and expand collaborations with developers;
- Develop and execute Go-To-Market (GTM) strategies for the Integration System;
- Drive the product development process, from ideation, and visible working plan, to launch and continuous improvement;
- Monitor & identify customer needs and business opportunities to enhance the overall customer satisfaction;
- Conduct market & competitors research to decide proper actions;
- Collaborate with other stakeholders and cross-functional teams: developers, operations, business intelligence, business development to ensure the success of goals;
- Support key accounts/ partners in system integration solutions.
👾 What you will need
- At least 3 years of experience in product development. Be familiar with working processes and tools in domain;
- Strong analytical & problem-solving skills with an innovative mindset;
- Experience in growth / marketing, integration product will be a big plus;
- Have knowledge in APIs application and technical is an advantage;
- Good communication and collaboration skills;
- Good English skills: writing & speaking (we work with businesses from other countries).
