(Senior) Data Analyst, Zalo
Zalo Group builds and operates some of the most widely used digital platforms in Vietnam, including Zalo, ZVideo, ZVAS, and Zing MP3 — serving nearly 70M millions of daily active users. We are scaling rapidly and continuously evolving our ecosystem of hypergrowth products in social, content, and communication domains.
We are looking for a (Senior) Data Analyst with strong analytical capability, product sense, and technical proficiency to help shape data-driven decisions and drive measurable business impact.
🤖 What you will do
• Partner with Product Managers, Data Scientists, and Business Leaders to identify key product and business questions;
• Conduct exploratory and deep-dive analysis to uncover user behavior patterns, product opportunities, and operational bottlenecks;
• Translate insights into actionable recommendations and business consultation for product teams, growth initiatives, and monetization strategies;
• Design and evaluate A/B tests and key product experiments; ensure that results are statistically sound and actionable;
• Define, monitor, and own core product metrics and success indicators (DAU, retention, engagement, CTR, conversion, etc.);
• Build and maintain dashboards and BI systems for performance tracking and decision support;
• Write efficient SQL/Python to extract, clean, and transform data from large-scale datasets;
• Collaborate with data engineering to improve data pipelines, tracking frameworks, and documentation.
👾 What you will need
• 3+ years of experience as a Data Analyst / BI Analyst / Product Analyst, preferably in large-scale or consumer-facing products;
• Hands-on experience with hypergrowth or data-rich environments (10M+ users) is a strong plus;
• Excellent command of SQL for large-scale data querying and performance optimization;
• Strong Python or R skills for statistical analysis, data processing, and visualization;
• Experience with BI tools (Superset, Metabase, Tableau, Grafana, Power BI, Looker, etc.);
• Deep understanding of A/B testing methodologies, causal inference, funnel analysis, and product metric design;
• Ability to transform complex data into clear, actionable insights for stakeholders;
• Familiarity with data pipeline concepts, and comfort working with Data Engineering and Data Science teams;
• Strong product thinking and curiosity — able to ask the right questions, explore the unknown, and connect data to product context;
• Excellent communication and storytelling — able to consult and influence business decisions through data;
• Ownership mindset, growth-oriented, and comfortable in fast-paced, ambiguous environments.
What We Offer
• Work directly on hypergrowth products impacting tens of millions of users in Vietnam;
• Join a highly talented Product, Data, and Engineering team driving real product and business impact;
• Opportunity to lead analytical initiatives that shape product direction and measurable success;
• Clear growth path to Senior / Lead Analyst / Data Product Manager roles;
• Competitive compensation, and data-driven culture.
