Account Collaborator, Adtima
Internship & Collaboration
This is a full-time, on-site position based at the Zalo Sala Office (District 2), with working hours from 9:00 AM to 6:00 PM, Monday to Friday.
Due to the high volume of applications, please note that only shortlisted candidates will be contacted within the next three weeks.
🤖 What you will do
Campaign Execution & Account Servicing
- Manage end-to-end campaign execution, from receiving client bookings to campaign completion.
- Check inventory, feasibility and booking conditions across Adtima’s ecosystem (Zalo, Zing MP3, Báo Mới, etc.).
- Handle media booking accurately and ensure campaigns are set up correctly on internal systems.
- Work directly with clients during campaign execution, proactively follow up and maintain smooth communication.
- Handle basic client inquiries and coordinate with internal teams to resolve campaign issues.
Campaign Planning & Project Management
- Build campaign timelines, track deliverables and closely monitor execution progress.
- Manage multiple campaigns and tasks simultaneously while maintaining accuracy and deadlines.
- Proactively identify execution risks such as under-delivery, delays, inventory issues or KPI gaps, and propose next actions.
- Take ownership of assigned tasks instead of waiting for step-by-step instructions.
Performance Monitoring & Optimization
- Monitor campaign performance against agreed KPIs.
- Understand key digital advertising metrics and identify how performance data may impact campaign outcomes.
- Work closely with AdOps, Product, Data and other internal teams to optimize campaigns.
- Develop the ability to translate campaign data into actionable observations and recommendations.
Reporting & Data Management
- Prepare daily/weekly campaign reports including performance, key observations, issues and next actions.
- Maintain campaign databases accurately and on time.
- Be comfortable working with numbers and checking data carefully to minimize booking and reporting errors.
- Present information clearly through Excel/Google Sheets and PowerPoint/Google Slides.
Client & Internal Collaboration
- Communicate confidently and professionally with clients and internal stakeholders.
- Understand client needs beyond the immediate request and help connect them with appropriate solutions.
- Coordinate and negotiate effectively with multiple stakeholders to keep projects moving.
- Maintain good working relationships while being able to push for timelines, information and decisions when necessary.
Business & Product Learning
- Proactively develop an understanding of Adtima’s ecosystem, including Zalo, Zing MP3, Báo Mới and other products/services.
- Continuously build practical knowledge of digital advertising and apply what you learn to real campaign situations.
- Be curious about clients’ businesses, brands and campaign objectives — not just execution requirements.
👾 What you will need
- Bachelor’s degree in Business, Marketing, Communications or equivalent.
- Strong interest in sales, account management, digital advertising and business development.
- Execution-oriented mindset: able to turn information and instructions into concrete actions and follow through until completion.
- Strong ownership and proactiveness: actively identify what needs to be done, follow up and solve problems rather than waiting for instructions.
- Good client-facing communication: confident, thoughtful and able to communicate clearly in both Vietnamese and English.
- Good stakeholder management and negotiation skills: comfortable working across clients and multiple internal teams.
- Analytical mindset: comfortable with numbers and willing to understand digital metrics, campaign performance and their impact on business outcomes.
- Detail-oriented and careful: especially when handling bookings, campaign data, timelines and reports.
- Strong multitasking and prioritization: able to manage multiple campaigns, requests and deadlines under pressure.
- Working proficiency in Excel/Google Sheets and PowerPoint/Google Slides; willing to learn new tools quickly.
- Ability to evaluate the quality of work/output, not simply complete assigned tasks.
- Curious, fast-learning and willing to apply knowledge in practice, not just learn concepts.
- Experience in Digital Marketing, Media, Advertising Agencies, Account Management or Campaign Operations is a plus.
What we value
We are looking for someone who:
- Gets things done - not only understands the task, but knows how to move it forward.
- Learns by doing - quickly applies new knowledge to actual campaigns.
- Thinks beyond the checklist - understands why a task matters and how it affects campaign results.
- Is comfortable with clients - able to build trust, communicate clearly and handle day-to-day interactions.
- Connects the dots - between client needs, campaign execution, performance data and internal resources.
- Takes ownership - proactively follows through and raises issues before they become problems.
- Can handle pace and complexity - stays organized when managing multiple campaigns and stakeholders at the same time.
