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Ho Chi Minh

Senior Business Intelligence Executive, Fiza

Fiza is a built-in service that connects active customers with financial institutions via Zalo.

What you will do

  • Gather data and set up process to optimize data collection;
  • Partner with business stakeholders to develop KPIs, ad-hoc analysis and dashboards to track daily business performance and company initiatives;
  • Utilize disparate data sources and answer complex questions around operational efficiency, forecasting, product enhancements, and customer analytics;
  • Develop and monitor business performance across key metrics to deliver root cause analysis and actionable insights;
  • Brain teasers that show your critical-thinking and problem-solving skills;
  • Periodically conduct data quality control, linkage, and validation;
  • Other duties as assigned.

What you will need

  • Bachelor’s Degree in a relevant discipline (Business/Statistics);
  • Outstanding analytical and numerical skills;
  • Detailed knowledge of data analysis tools;
  • Knowledge of digital banking products and experience in analyzing customer digital journey;
  • Ability to clear data visualizations and graphs;
  • Knowledge of programs such as XML, APIs, SQL. Experience of data analysis techniques and statistical methodologies;
  • Good communication and presentation skill;
  • Excellent teamwork.