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Ho Chi Minh

Senior Business Intelligence Analyst, Zalo OA

Zalo OA is a newly formed unit that focuses on enhancing communication between businesses and users on Zalo app. We are seeking a Senior Business Intelligence Analyst who has an analytical aptitude and commercially savvy to join this bold adventure.

What you will do

Build Dashboard/Report (30%)

  • Build dashboards and reports to monitor Product, Business and Operation performance;
  • Responsible for data annotation and provide contextual information for reports.

Manage data warehouse (20%)

  • Identify development needs in order to improve the data warehouse;
  • Assist team leaders and cross-functional teams to define and build data models for self-service data needs;
  • Contribute to our team and company data culture through accessible data table design and maintenance;
  • Maintain appropriate safeguards and access to the data warehouse.

Ad hoc analysis (50%)

  • Synthesize current business intelligence or trend data to support recommendations for action;
  • Assist PM in running experiments, scope new features and inform the product roadmap through analysis. 

What you will need

  • Must have 2+ years of experience in a similar role;
  • Must be proficient with BI tools: Qlik/Tableau/PowerBI;
  • Strong problem-solving and ability to dive deep in understanding the product, business and the market landscape;
  • A proven track record in the use of quantitative analysis to impact key product decisions.