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Hồ Chí Minh
Internship & Collaboration

Customer Service Collaborator, Zalo

What you will do

  • Consulting and answering questions about the application;
  • Receive, respond and handle user complaints;
  • Monitor, control, and coordinate with related departments to promptly handle arising incidents;
  • Summarize and make weekly/ monthly/ quarterly reports.

What you will need

  • Just graduated from intermediate/ college/ university (IT is an advantage);
  • Experience in online consulting/ customer care;
  • Knowledge and use of Social Networking applications;
  • Proficient in the use of Office applications;
  • Good communication, agile, hard working, eager to learn;
  • Sociable and patient in work;
  • Able to work on weekends.