What you will do

• Enhancement of Top-Up Functionality: Introduce an auto-charge feature for top-ups, enabling businesses to seamlessly fund their accounts and use Zalo's B2B services without interruption;
• Product Strategy and Roadmap Development: Define and execute a comprehensive product strategy to enhance the ZCA platform, ensuring it meets the needs of businesses effectively while providing an exceptional user experience;
• User Experience Improvement: Overhaul the current MVP’s user interface and experience, making it more intuitive and user-friendly, thereby increasing engagement and satisfaction;
• Performance Tracking and Analytics: Implement comprehensive tracking and analytics features to monitor user engagement, financial transactions, and service utilization, facilitating data-driven decision-making;
• WaaS Integration: Spearhead the development and integration of Wallet-as-a-Service functionalities, allowing businesses to manage financial transactions within the ZCA efficiently;
• Compliance and Security Oversight: Ensure the platform adheres to relevant financial regulations and data protection laws, maintaining the highest standards of security and privacy for users.

What you will need

• 3+ years of product management experience, with a proven track record in SaaS and financial services platforms;
• Strong understanding of UX/UI design principles and methodologies;
• Experience with integrating financial services or developing Wallet-as-a-Service (WaaS) solutions;
• Excellent analytical skills and proficiency in performance tracking and analytics tools;
• Strong communication and stakeholder management skills.

Preferred Qualifications

• Experience working with B2B services and understanding the unique needs of business customers;
• Knowledge of regulatory standards and compliance requirements related to financial transactions and data security;
• Technical background or experience closely working with software development teams.

What you will do

Zalo Product Owner works with teams of engineers and designers to build products. We are looking for an extremely entrepreneurial Product Owner to help innovate and execute product initiatives across the company; 

• Lead the ideation and launch of innovative products; 
• Drive product development with a team of dynamic and talented engineers and designers; 
• Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction; 
• Define and analyze metrics that inform the success of products; 
• Understand Zalo’s strategic and competitive position and deliver products that are recognized best in the industry; 
• Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm. 

What you will need

• Feature Management Experience and working process; 
• Knowledge of software development life cycle and UX/UI design;
• User research experience in industry or academia; 
• Mastery of methods, with an emphasis on qualitative or quantitative research; 
• Plan and conduct research in close collaboration with people in a variety of roles, including design, engineering and product management; 
• Sharp, motivated co-workers in a high-tech environment;
• Well-versed in critical thinking and logical thinking.