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Hồ Chí Minh
Full-time

OTT Trust & Safety Manager, Zalo

What you will do

  • Propose policy and strategic plan to maintain dignity, trust of product;
  • Detect and prevent spam, crawler, phising, scam, illegal/dirty content, automation tools, and stimulation;
  • Pro-actively detect phishing, scam trends and reaction quickly to minimize the possible consequences;
  • Identify abnormal trends and abuse in cross features via data mining, machine learning;
  • Monitor and evaluate the effectiveness of anti-abuse systems and make data-driven recommendations for improvement;
  • Partner with legal and law enforcement agencies to investigate and address cybercrime;
  • Work closely with Product, and Engineering to deeply understand, identify, and execute abusing fighting projects;
  • Lead subteams to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

What you will need

  • Bachelor’s degree in information technology, computer engineering, information security or related field;
  • Experience in detecting spam, phishing, automation tools;
  • Hands-on experience in log analysis, extracting and interpreting data from the various sources;
  • Technical proficiency regarding data models, mining, and segmentation;
  • Ability to programming in Python, Unix scripting, AWK, Java;
  • Understanding of Operation systems (Windows, Unix, iOS, Android);
  • Have passion on anonymity, fraud, spam detection;
  • Have good logical thinking, problem solving skills and ability to work under pressure;
  • Knowledge of Automation technology (crawler, stimulation, ...) will be a plus point.
Hồ Chí Minh
Full-time

Senior Partnership Specialist, Fiza

Fiza - Zalo's fintech project, specializes in providing technical solutions for Banks and Financial Institutions, helping them apply the latest technology such as Artificial Intelligence (AI), Cloud Computing Cloud Services, and Data Processing.

What you will do

  • Primary duty is to independently manage the relationship(s) with our key Lending Partners (Banks, Financial Institutions, Securities, Insurances, Fintechs) to generate revenue and deliver operational support. Constantly strive to widen and deepen the relationship with the partner;
  • Making Sales and Revenue Plan, try to maximize revenue from existing partners and also getting new Partners on board;
  • To be the one-point contact for all client service-related issues and shall liaise with other people concerned, working with internal team and partner to sort out any operational obstacles;
  • Handle Implement processes and technologies developed together with partners; Collaborate with the product development team to tailor solutions to meet specific customer needs, ensuring alignment with technical capabilities;
  • Stay informed about industry trends and competitor activities to identify new growth opportunities.

What you will need

  • Bachelor's degree in Business Administration, Finance/ Banking or related fields;
  • At least 3 years of experience in partnership management roles in Finance and Banking industry. B2B Sales/Account management candidate who serves Finance and Banking clients might also be a good fit;
  • Ability to manage projects and work effectively across internal and external stakeholders;
  • Good communication and negotiation skills;
  • Good command of English is highly preferred;
  • Dynamic, professional, and independent with a proactive mindset;
  • Keen on innovation.