What you will do

• Analyze, review requirements, technical designs;
• Write Test Strategies and Test Plans;
• Create and execute test cases;
• Review tests developed by others in group;
• Monitor Test Processes and resolve testing issues;
• Evaluate the quality of the testing and the product;
• Report test results;
• Train new members;
• Review performances and build KPI of Testers.

What you will need

• At least 5-years experience in the testing field;
• Knowledge of commonly-used concepts, practices, and procedures for software & system testing;
• Experience in testing products in Mobile App; experience in testing AI products is a plus
• Ability to understand configuration and setup of equipment for testing and development;
• Ability to make a test plan, test strategy, and test cases with technical testing;
• Attention to detail and accuracy;
• Strong ownership in work;
• Good time management;
• Being a fast learner and eager to learn, research, and improve your professional knowledge of QA/QC;
• Adapting quickly to a new working environment, being willing to innovate working ways and share ideas with others.

What you will do

• Enhancement of Top-Up Functionality: Introduce an auto-charge feature for top-ups, enabling businesses to seamlessly fund their accounts and use Zalo's B2B services without interruption;
• Product Strategy and Roadmap Development: Define and execute a comprehensive product strategy to enhance the ZCA platform, ensuring it meets the needs of businesses effectively while providing an exceptional user experience;
• User Experience Improvement: Overhaul the current MVP’s user interface and experience, making it more intuitive and user-friendly, thereby increasing engagement and satisfaction;
• Performance Tracking and Analytics: Implement comprehensive tracking and analytics features to monitor user engagement, financial transactions, and service utilization, facilitating data-driven decision-making;
• WaaS Integration: Spearhead the development and integration of Wallet-as-a-Service functionalities, allowing businesses to manage financial transactions within the ZCA efficiently;
• Compliance and Security Oversight: Ensure the platform adheres to relevant financial regulations and data protection laws, maintaining the highest standards of security and privacy for users.

What you will need

• 3+ years of product management experience, with a proven track record in SaaS and financial services platforms;
• Strong understanding of UX/UI design principles and methodologies;
• Experience with integrating financial services or developing Wallet-as-a-Service (WaaS) solutions;
• Excellent analytical skills and proficiency in performance tracking and analytics tools;
• Strong communication and stakeholder management skills.

Preferred Qualifications

• Experience working with B2B services and understanding the unique needs of business customers;
• Knowledge of regulatory standards and compliance requirements related to financial transactions and data security;
• Technical background or experience closely working with software development teams.