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Hồ Chí Minh
Full-time

OTT Trust & Safety Manager, Zalo

What you will do

  • Propose policy and strategic plan to maintain dignity, trust of product;
  • Detect and prevent spam, crawler, phising, scam, illegal/dirty content, automation tools, and stimulation;
  • Pro-actively detect phishing, scam trends and reaction quickly to minimize the possible consequences;
  • Identify abnormal trends and abuse in cross features via data mining, machine learning;
  • Monitor and evaluate the effectiveness of anti-abuse systems and make data-driven recommendations for improvement;
  • Partner with legal and law enforcement agencies to investigate and address cybercrime;
  • Work closely with Product, and Engineering to deeply understand, identify, and execute abusing fighting projects;
  • Lead subteams to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

What you will need

  • Bachelor’s degree in information technology, computer engineering, information security or related field;
  • Experience in detecting spam, phishing, automation tools;
  • Hands-on experience in log analysis, extracting and interpreting data from the various sources;
  • Technical proficiency regarding data models, mining, and segmentation;
  • Ability to programming in Python, Unix scripting, AWK, Java;
  • Understanding of Operation systems (Windows, Unix, iOS, Android);
  • Have passion on anonymity, fraud, spam detection;
  • Have good logical thinking, problem solving skills and ability to work under pressure;
  • Knowledge of Automation technology (crawler, stimulation, ...) will be a plus point.
Hồ Chí Minh
Full-time

Product Specialist, DXL

We are looking for a high functioning Product Owner with can-do spirit to develop a HRtech product from ideation to sunset. As the Product Owner for DXL, you will have the opportunity to drive the development and execution of this product, and play a key role in optimizing conversion rate with a superb filter based on machine learning/artificial intelligence. This is an exciting opportunity to join a fast-growing and dynamic team, and make a meaningful impact on rediction-driven customer acquisition solution through DXL.

What you will do

  • Lead the product development process, from ideation to launch, and beyond;
  • Define product strategy and vision, and communicate this to all stakeholders;
  • Conduct market research and analysis to identify new opportunities and ensure that our product remains competitive;
  • Collaborate with cross-functional squads, including engineering, design, marketing, and customer support, to ensure that the product is delivered on-time, on-budget, and to the highest quality standards;
  • Build and maintain strong relationships with key stakeholders, including customers, partners, and internal teams;
  • Prioritize product features and development initiatives based on customer feedback, market research, and business goals;
  • Monitor product performance and make data-driven decisions to continuously improve the user experience.

What you will need

  • Bachelor’s degree in Computer Science, Engineering, Business or other related fields with excellent academic performance; 
  • At least 2 years of experience in product management, with a proven track record of launching successful products; Effective project management skills to drive product development and launches is preferred;
  • Analytical mindset to break down complex problems, with a strong will to get things done and deliver results;
  • Excellent verbal and written communications skills are a must, as well as the ability to work effectively with multiple internal teams and external organizations;
  • Detail-oriented with excellent organizational and time management skills;
  • Experience working in a fast-paced start-up environment, with the ability to thrive under pressure.