What you will do

• Enhancement of Top-Up Functionality: Introduce an auto-charge feature for top-ups, enabling businesses to seamlessly fund their accounts and use Zalo's B2B services without interruption;
• Product Strategy and Roadmap Development: Define and execute a comprehensive product strategy to enhance the ZCA platform, ensuring it meets the needs of businesses effectively while providing an exceptional user experience;
• User Experience Improvement: Overhaul the current MVP’s user interface and experience, making it more intuitive and user-friendly, thereby increasing engagement and satisfaction;
• Performance Tracking and Analytics: Implement comprehensive tracking and analytics features to monitor user engagement, financial transactions, and service utilization, facilitating data-driven decision-making;
• WaaS Integration: Spearhead the development and integration of Wallet-as-a-Service functionalities, allowing businesses to manage financial transactions within the ZCA efficiently;
• Compliance and Security Oversight: Ensure the platform adheres to relevant financial regulations and data protection laws, maintaining the highest standards of security and privacy for users.

What you will need

• 3+ years of product management experience, with a proven track record in SaaS and financial services platforms;
• Strong understanding of UX/UI design principles and methodologies;
• Experience with integrating financial services or developing Wallet-as-a-Service (WaaS) solutions;
• Excellent analytical skills and proficiency in performance tracking and analytics tools;
• Strong communication and stakeholder management skills.

Preferred Qualifications

• Experience working with B2B services and understanding the unique needs of business customers;
• Knowledge of regulatory standards and compliance requirements related to financial transactions and data security;
• Technical background or experience closely working with software development teams.

What you will do

• Lead the product development process, from ideation to launch, and beyond;
• Define product strategy and vision, and communicate this to all stakeholders;
• Conduct market research and analysis to identify new opportunities and ensure that our product remains competitive;
• Collaborate with cross-functional squads, including engineering, design, marketing, and customer support, to ensure that the product is delivered on-time, on-budget, and to the highest quality standards;
• Build and maintain strong relationships with key stakeholders, including customers, partners, and internal teams;
• Prioritize product features and development initiatives based on customer feedback, market research, and business goals;
• Monitor product performance and make data-driven decisions to continuously improve the user experience.

What you will need

• Bachelor’s degree in Computer Science, Engineering, Business or other related fields with excellent academic performance; 
• At least 2 years of experience in product management, with a proven track record of launching successful products; Effective project management skills to drive product development and launches is preferred;
• Analytical mindset to break down complex problems, with a strong will to get things done and deliver results;
• Excellent verbal and written communications skills are a must, as well as the ability to work effectively with multiple internal teams and external organizations;
• Detail-oriented with excellent organizational and time management skills;
• Experience working in a fast-paced start-up environment, with the ability to thrive under pressure.