What you will do

• Building recommendation systems to improve User Engagement in Zalo. We test every change in model and logic carefully by an A/B Testing Framework to make sure they have significant improvements on Zalo;
• Working with Mobile Devs and Backend Devs to provide stability for your Data Science solution. Making a good model is hard, but making a good scalability model for 100M users in Zalo is even more challenging. You must think like a scientist and code like an engineer;
• Working with Product Owner to identify the opportunities how Data can improve User Engagement, User Experience in Zalo. If you have a good idea, you have a chance to make it real;
• Perform analyses to understand user behaviors and find actionable insights for current and future data-focused innovation. This can involve a host of different techniques such as user profiling, graph analysis, predictive modeling;
• Building a scalable recommendation engine for distributing content to users to ensure content diversity, accuracy and satisfaction.

What you will need

• Bachelor or higher in Computer Science, Statistics, or a related field;
• Knowledge of Hadoop programming environments (e.g. Spark), Deep Learning Framework (Pytorch, Tensorflow);
• Have work experience with large amounts of real data, preferably experience with building and maintaining scalable data pipelines;
• Understanding of applied statistics including sampling approaches, causal modeling, and data mining techniques;
• Good communication and interpersonal skills, storytelling with data, e.g., ability to communicate data science concepts and analysis results to both technical and non-technical audiences;
• Having a deep knowledge in Computer Vision, NLP is a plus.

Other requirements:

• Ability to translate business objectives into actionable analyses;
• Proactive thinking and ability to work independently while being a strong team player;
• Open-minded and excited to learn new things. Have strong opinions but are willing to change with new data;
• We hope you will fit well with our team’s culture:
• Strong work ethic: All of us believe in our work’s ability to change Vietnamese lives and consequently work hard, work smart;
• Good team members: We care and watch out for each other. We’re humble individually and go after big goals together;
• Flexibility: you should be flexible in your tasks and do whatever is needed, ranging from dirty work like data cleaning to high-level work like system or algorithm design.

What you will do

• Manage and develop the Design team, make the design become a driving force in how we approach product development;
• Take charge and explore new trends and ideas to re-imagine product designs and work on ground-breaking strategic improvements to the designs;
• Scale the user-centric design discipline across the design team and play the role of a collaboration between the Design, UX Research, Product Management, Product Marketing, and Engineering teams;
• Accountable for people management. Responsibilities include actively participating in hiring, training and evaluating team members;
• Be both a creative inspiration for the team and a hands-on coach with well-rounded professional and soft skills.

What you will need

• Willingness to make changes and help our products to achieve more explosive growth;
• At least 8 years of mobile product design experience and at least 3 years of management experience;
• Previous experience in a senior design role at internet/mobile tech companies, where you established a history of significant design work;
• Excellent organization and analytical skills and experience in product strategic planning;
• Demonstration of an ability to plan and conduct design research in collaboration with various teams including User research, Data analysis, Software engineering, Marketing, and Product management;
• Being known for building, managing and training successful design team(s).