What you will do

• Enhancement of Top-Up Functionality: Introduce an auto-charge feature for top-ups, enabling businesses to seamlessly fund their accounts and use Zalo's B2B services without interruption;
• Product Strategy and Roadmap Development: Define and execute a comprehensive product strategy to enhance the ZCA platform, ensuring it meets the needs of businesses effectively while providing an exceptional user experience;
• User Experience Improvement: Overhaul the current MVP’s user interface and experience, making it more intuitive and user-friendly, thereby increasing engagement and satisfaction;
• Performance Tracking and Analytics: Implement comprehensive tracking and analytics features to monitor user engagement, financial transactions, and service utilization, facilitating data-driven decision-making;
• WaaS Integration: Spearhead the development and integration of Wallet-as-a-Service functionalities, allowing businesses to manage financial transactions within the ZCA efficiently;
• Compliance and Security Oversight: Ensure the platform adheres to relevant financial regulations and data protection laws, maintaining the highest standards of security and privacy for users.

What you will need

• 3+ years of product management experience, with a proven track record in SaaS and financial services platforms;
• Strong understanding of UX/UI design principles and methodologies;
• Experience with integrating financial services or developing Wallet-as-a-Service (WaaS) solutions;
• Excellent analytical skills and proficiency in performance tracking and analytics tools;
• Strong communication and stakeholder management skills.

Preferred Qualifications

• Experience working with B2B services and understanding the unique needs of business customers;
• Knowledge of regulatory standards and compliance requirements related to financial transactions and data security;
• Technical background or experience closely working with software development teams.

What you will do

• Planning and conducting a wide range of quality control tasks for Zalo Ads, Adtima, and other related products; 
• Developing and maintaining test cases, creating reusable test templates, creating test data and thoroughly documenting defects detected during test execution; 
• Cooperating with both Product Owners and Development Teams to clarify business requirements, and technical designs and to assist each other in defect management; 
• Team-working on several projects, and reporting to your line manager;
• Led team, involved in hiring, training, and mentoring members to ensure high-quality output of the team at all times;
• Propose and lead team initiatives to improve the test team's knowledge, performance, and skills;
• Reporting tasks and initiatives plan to line manager.

What you will need

• Knowledge of commonly-used concepts, practices, and procedures for software & system testing; 
• Experience in testing products on Web, WAP, Mobile (Android & iOS);
• Experience in automated testing is a plus;
• Ability to understand configuration and setup of equipment for testing and development; 
• Ability to make a test plan, test strategy, and test cases with technical testing; 
• Attention to detail and accuracy; 
• Strong ownership in work; 
• Good time management; 
• Being a fast learner and eager to learn, research, and improve your professional knowledge of QA/QC; 
• Adapting quickly to a new working environment, being willing to innovate working ways and share ideas with others.