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Hồ Chí Minh
Full-time
OTT Trust & Safety Manager, Zalo
What you will do
Propose policy and strategic plan to maintain dignity, trust of product;
Detect and prevent spam, crawler, phising, scam, illegal/dirty content, automation tools, and stimulation;
Pro-actively detect phishing, scam trends and reaction quickly to minimize the possible consequences;
Identify abnormal trends and abuse in cross features via data mining, machine learning;
Monitor and evaluate the effectiveness of anti-abuse systems and make data-driven recommendations for improvement;
Partner with legal and law enforcement agencies to investigate and address cybercrime;
Work closely with Product, and Engineering to deeply understand, identify, and execute abusing fighting projects;
Lead subteams to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
What you will need
Bachelor’s degree in information technology, computer engineering, information security or related field;
Experience in detecting spam, phishing, automation tools;
Hands-on experience in log analysis, extracting and interpreting data from the various sources;
Technical proficiency regarding data models, mining, and segmentation;
Ability to programming in Python, Unix scripting, AWK, Java;
Understanding of Operation systems (Windows, Unix, iOS, Android);
Have passion on anonymity, fraud, spam detection;
Have good logical thinking, problem solving skills and ability to work under pressure;
Knowledge of Automation technology (crawler, stimulation, ...) will be a plus point.
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